Microsoft Outlook for Office 365 (Desktop or Online) - Part 1

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

This course covers the Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification exam.

This course may earn a Credly Badge.

Microsoft Outlook for Office 365 (Desktop or Online) - Part 1

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Learning Objectives

In this course, you will use Outlook to compose and handle your email communications and also manage your calendar, contacts, and tasks.

  • You will:
  • Navigate Outlook to read and respond to email.
  • Use the Address Book and format and spell check new messages.
  • Attach files and insert illustrations to messages.
  • Customize read and response options.
  • Use flags, categories, and folders to organize messages.
  • Create and work with Contacts.
  • Create appointments and schedule meetings in Calendar.
  • Create and work with Tasks and Notes.


    Course Details

    Course Outline

    1 - Getting Started with Outlook
  • Topic A: Navigate the Outlook Interface
  • Topic B: Work with Messages
  • Topic C: Access Outlook Help
  • Topic D: Outlook on the Web
  • 2 - Formatting Messages
  • Topic A: Add Message Recipients
  • Topic B: Check Spelling and Grammar
  • Topic C: Format Message Content
  • 3 - Working with Attachments and Illustrations
  • Topic A: Attach Files and Items
  • Topic B: Add Illustrations to Messages
  • Topic C: Manage Automatic Message Content
  • 4 - Customizing Message Options
  • Topic A: Customize Reading Options
  • Topic B: Track Messages
  • Topic C: Recall and Resend Messages
  • 5 - Organizing Messages
  • Topic A: Mark Messages
  • Topic B: Organize Messages Using Folders
  • 6 - Managing Contacts
  • Topic A: Create and Edit Contacts
  • Topic B: View and Print Contacts
  • 7 - Working with the Calendar
  • Topic A: View the Calendar
  • Topic B: Create Appointments
  • Topic C: Schedule Meetings
  • Topic D: Print the Calendar
  • 8 - Working with Tasks and Notes
  • Topic A: Create Tasks
  • Topic B: Create Notes
  • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    This course is intended for those with a basic understanding of Microsoft® Windows® and who need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

    Other Prerequisites

    To ensure your success, you will need to have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders. You can obtain this level of skills and knowledge by taking the following course:

    Using Microsoft® Windows® 10

    Microsoft Outlook for Office 365 (Desktop or Online) - Part 1

    Course Length : 1 Day

    Many of our courses are subsidised by HRDA up to 80% and are split over multiple sessions. Please contact us to provide you with a quote

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